When it comes to keeping your workplace safe, you’re in no better hands than those of a trained and capable security guard. But not all guards are trained equally, and some are more talented than others. It’s easy to work with a team of great security guards when you partner with Tactical Response Security, as we only train the most promising of candidates to work with us. So what makes a great security guard? Here are the traits and values we keep in mind while training our candidates before they’re allowed to work with your business in Philadelphia.Situational Awareness
The best security guards are the ones who are keeping track of the environment around them, even as it’s changing. This means that a security guard has to have a remarkable sense of focus. They cannot let their thoughts wander as they have dozens of different tasks and protocols to keep in mind as they work. Security guards with an acute sense of situational awareness can even help to prevent issues, like theft and threat of violence before they even occur.
Physically Fit
The classic movie trope of the heavy-set security guard may help to move a comedic narrative along, but it does nothing for the security of your business, and the safety of your customers and employees. Leading security guards prioritize physical fitness as their job can be physically demanding. When pursuing criminals, or assisting in emergency situations, the physical fitness of every security guard is tested. Moreover, good physical fitness also helps with mental clarity, allowing them to be more situationally aware. Finally, a physically fit security guard simply looks more capable and professional. This appearance puts your employees and staff at ease and makes potential threats think twice before committing a criminal act.
Excellent Customer Service Skills
While our security guards may get their paychecks from us, ultimately, they work for you. That means that they have to integrate themselves into your workplaces culture, standards, and community. Part of that integration means having excellent customer service skills. They can help your customers connect with the right services or with other individuals who can help them. A good security guard should help to promote a sense of safety and welcoming.
Effective Communication And Analysis Skills
Capable security guards are ones who communicate with their employers, other security personnel, and with your customers. They take the time to carefully analyze your workplace for any opportunities to improve your security measures. These skills translate into a safer work environment.
They Are Honest
At the end of the day, great security guards are honest. This means that they’re clear about their work and how they’re helping your business. But it also means that they take pride in their work, and genuinely want to serve you and your needs. Honest security guards protect your business from threats and do not put your business at risk through faulty practices, or less-than-ideal reporting.
For armed security services in Philadelphia, look no further than Tactical Response Security. We can help businesses of all sizes and all industries. Connect with our security specialists today for a consultation and to start partnering with us.